R174)ミニョンマッペ

総メッセージ 680件・期間 2025-12-20 〜 2026-07-23 ・ ✋率 12.1% ・緊急度high 44件

このページの読み方。 この物件に届いたゲスト発言を、AIが25種類の質問カテゴリにひとつ選んで振り分けた結果です。下の「実際に届いた質問」を開くと、どんな言い回しで何を聞かれているかがそのまま読めます。なお、氏名やパスポート番号などの個人情報は伏せた状態で表示しています。

質問カテゴリ内訳

質問ではない「お礼・雑談 125件 / 状況報告・完了連絡 78件」は除いてあり、割合は実質的な質問 477件を母数にしています。左端の記号は自動化区分です。

△アーリーチェックイン・レイトチェックアウト希望

48件 (10.1%)

○設備の使い方・動かない(家電・空調)

48件 (10.1%)

◎チェックイン方法・手順

40件 (8.4%)

○宿泊人数・宿泊者情報の提出

38件 (8.0%)

✋予約内容の変更・延泊

35件 (7.3%)

△その他

34件 (7.1%)

○鍵・暗証番号・入室できない

34件 (7.1%)

◎道案内・アクセス・住所

33件 (6.9%)

◎荷物預かり・宅配

29件 (6.1%)

◎到着時刻の連絡・確認

26件 (5.5%)

✋料金・支払い・返金・キャンセル

23件 (4.8%)

○Wi-Fi・ネット接続

17件 (3.6%)

◎チェックアウト方法・時刻

15件 (3.1%)

◎清掃・ゴミ出し

14件 (2.9%)

◎アメニティ・備品の質問と追加依頼

13件 (2.7%)

✋判別不能

13件 (2.7%)

✋水回りトラブル(お湯・シャワー・トイレ・断水)

5件 (1.0%)

✋忘れ物

4件 (0.8%)

◎周辺情報・観光・飲食店

2件 (0.4%)

✋苦情・クレーム

2件 (0.4%)

◎駐車場

2件 (0.4%)

△画像のみ

1件 (0.2%)

◎館内ルール(喫煙・騒音・ペット)

1件 (0.2%)

◎ 自動返信できる ○ 定型対応でいける △ 判断が必要 ✋ 人が対応すべき

月別メッセージ数

この物件に届いたゲスト発言の月ごとの総数です。最初と最後の月は月の途中までのデータなので、件数が少なく見えます。

月	2025-12	2026-01	2026-02	2026-03	2026-04	2026-05	2026-06	2026-07	合計
メッセージ件数	45	106	83	134	76	99	95	42	680

実際に届いた質問(全文)

カテゴリ名をクリックすると、実際に届いた発言が読めます。本文は先頭200文字までを表示し、メールアドレス・電話番号・長い数字列は伏せてあります。

アーリーチェックイン・レイトチェックアウト希望(48件)

2025-12-21 19:08Hallo, ist ein Check in ab 12 Uhr schon möglich? Viele Grüße
2025-12-26 03:40Hello dear,Is it possible to check in early as we have heavy luggage and would be very hard to walk with it? Even if I have to pay extra
2025-12-26 21:12reservation number [番号] can I have an early check in at 3 pm?
2025-12-27 15:19Dear Sir/ Madam, good afternoon. I would like to ask if it is possible to have an early check in at around 3 or 3.30 pm
2026-01-01 09:44Can I do early check in or late check out?
2026-01-09 14:02Hello. Can we check in early today as we have arrived at the airport? Thank you Charlene Thornton
2026-01-10 00:00Good evening. Sorry i didn’t realise you have a very late check in time. Any chance we can request an early check in around 2pm please? Thank you
2026-01-14 13:52Any chance we could check in early
2026-01-23 10:12Hi, good morning! Sorry to bother with this but, is it possible to do early check in? Anytime before 5pm? I am feeling very unwell and would appreciate is I can rest a bit. Apologies for asking this b…
2026-01-23 11:00Oh ok, I truly understand, if in anycase it is available earlier please let me know. Thank you for your response! And again apologies for the trouble! 😔
2026-01-24 01:55アーリーチェックインはできませんか？
2026-01-24 23:22有料でも無理でしょうか？
2026-02-10 14:03Is there any chance we can check in at 4pm?
2026-02-17 09:24Hello, i would like to ask which would be the fee if we stay in the apartment on friday 20th until 18.00h in the afternoon.
2026-02-18 23:43Can I check out a bit late at 10:30+
2026-02-21 11:18체크인이 5시부터인가요? 더빨리 입실은 안되나요?
2026-02-24 19:34前にお聞きしてましたが、明日はアーリーチェックインできますでしょうか？
2026-03-04 09:07Hola, podemos hacer el check in antes de las 5?
2026-03-11 09:07Quindi possiamo fare subito il check-in della stanza 202 dopo aver effettuato il check-out della 102? Così da poter lasciare i bagagli dentro la stanza?
2026-03-12 08:08Buongiorno, la stanza è già pronta per il check-in?
2026-03-18 22:3410時から11時にチェックできますか？間違ってキャンセルしたので一応もう一回聞いてます
2026-03-20 09:40今日のチェックインの時間を早める事は出来ますか？
2026-03-26 11:15And I just wanted to ask you if it's possibile doing the check in at 4 pm
2026-03-30 09:43請問我們可以提早下午兩三點入住嗎？另想請問房間密碼所何時可以得知？
2026-03-30 20:13Ist es möglich vor 17:00 einzuchecken?
2026-04-12 20:53Hi Wada again, As requested at the time of the booking, can we check in earlier at around 12pm? Or what time can wr check in at the earliest? Thank you! Lam
2026-04-19 21:00We request a late checkout at 1 PM on 24th May. we will only check in after 7 PM on 22nd May
2026-04-28 22:57Hello, I know I need to check out of the room at 10 tomorrow, but my flight is very late. Is there any chance I can leave later, or do you have a suitable place to leave my luggage? Thank you in advan…
2026-05-06 16:51Hello, is there any chance that we can check in before 5pm tomorrow? Thank you in advance!
2026-05-06 21:11Y hay alguna facilidad que nos puedan dar? Respecto a un check in temprano en la nueva unidad o al menos guardar nuestras maletas hasta la hora de check in? Por considerar que ya estamos hospedados aq…
2026-05-09 14:20Bonjour, pensez-vous que nous pouvons faire le Check-in plutôt ? Merci d’avance !
2026-05-09 22:20Hello! We are enjoying are stay thank you for everything. We are wondering if by any chance we could check out a little later than 10am? Thanks in advance!
2026-05-16 12:13Could we please request a later check out for the 25th as we have a 9pm flight back to Australia. A slightly later check out would be extremely helpful. Many thanks
2026-05-18 19:45Dear Mignon Mappe Team, Thank you very much for the detailed information and instructions regarding our upcoming stay. We would like to ask if it might be possible to check in a bit earlier than th…
2026-05-23 05:22いつもお世話になっております。チェックインの時間を17時にしていたのですが12時ごろにチェックインすることは可能でましょうか。
2026-05-24 19:02Late check in is possible? Around 10 pm
2026-05-25 18:36Hi can we check in earlier at 3pm?
2026-05-29 09:51Is it possible to arrive earlier at the flat as well tha 1700?:)
2026-06-02 21:41Hello! It possible for check in little bit early then 5 pm? For example, 3 pm or 4 pm?
2026-06-11 11:39Hello, would it be possible to check in early or leave our baggage at the space ahead of check in?
2026-06-15 08:42Hi Good Morning, please allow to check out by 11am. Thanks
2026-06-15 09:13Is 10:30 am ok ?
2026-06-16 22:31Hello! Can you give me late check out 11.00 am for good review?
2026-06-17 09:33この度、ミニョンマッペにて宿泊させて頂いております手塚一乃進です。ひとつお願いをしたくご連絡差し上げましたり可能であればチェックアウトの時刻を13時にして頂きたいのですが可能でしょうか？その際の追加の料金はお支払いいたします
2026-06-30 06:32Can i please check in a little bit early, at 3? my plane gets in at 2:50.
2026-07-02 23:0317:00 is an extremely late checkin. Is it really impossible to check in earlier (eg. 15.00)? Please advise, as we may have to fin another accomodation with check in around 1500.
2026-07-13 00:02Can we get an early check-in, or is it possible to drop our luggage?
2026-07-13 16:40當天大約1430-1500左右會到可以提早入住還是放行李嗎

設備の使い方・動かない(家電・空調)(48件)

2025-12-29 03:34Hi is this apartment on upper level? Which floor and does it have an elevator?
2025-12-31 07:18Hello, do you have heating in the property?
2026-01-02 17:45We are cold and with two girl are crying now
2026-01-02 17:45We are very cold here and we couldn’t wait any longer. It’s no communication and you can’t contact us.
2026-01-02 17:56So cold and don’t know what to do next
2026-01-04 11:50Hello, there is no issue. We haven't checked in yet. I was just checking of there was heating. Thank you
2026-01-10 18:22Hello, we have just checked in. Could you please tell me where the clothes dryer is located please? Thanks
2026-02-07 00:55Good evening. Excuse the late hour, but how can I turn off the light that's right by the entrance, where the shoes are left? It stays on all the time.
2026-02-07 11:48Yes! It just takes a long time to turn off; we thought it would never turn off.
2026-02-11 16:00Also how do we use the projector, is there a remote or smth
2026-02-22 00:45廊下の光を消すにはどうすればよいですか？
2026-02-22 00:45廊下の光を消すにはどうすればよいですか？
2026-02-22 00:45廊下の光を消すにはどうすればよいですか？
2026-02-22 08:56너무 추워서 그런데 난방기능있나요??
2026-02-22 09:42私はそれがちょうど長い間、自動的にオフになることに気づきました。入り口の私たちのアパートで
2026-03-09 16:51C’è un telecomando per cambiare le luci della stanza?
2026-03-10 20:43Hi There is a light close to the door that turn on with movement. The light is very bright and stay on for at least 15 minutes. It is very difficult to sleep when someone goes to the bathroom. I can't…
2026-03-17 12:10Here not working google
2026-03-21 16:49Hi, we don’t fimd the remote controls for the room lightning and we cannot see how we can switch off the light pf the entrance. Can you please tell us how to do? Thanks!
2026-03-21 18:13No, we only saw the remote control for the air conditioning and a little one, probably for the projector (we have not tried), but nothing for the lights, especially the one at the entrance
2026-04-11 20:44Good Evening We have checked in very well. Thank you for very good instructions. Please can you tell me…. Does the sofa pull out to a bed? If so, please can you tell me how. Thank you very much
2026-04-11 21:03There is an alarm going
2026-04-11 21:19One last question…. Sorry! Is the light at the front door on a timer?
2026-04-13 17:39Hi what is the child lock password for the TV?
2026-04-13 18:33Sorry, we managed to guess the child lock password
2026-04-15 06:59Hi, I was wondering if the washing machine has a dryer function?
2026-04-16 08:13Hi, How to lock the door from outside? When we go out, it’s unlock.
2026-05-01 22:48無事到着しました。一つだけ質問があります。少し寒いので暖房をつけたいのですが、どうすればいいでしょうか？ご回答ありがとうございます。
2026-05-14 03:32Hello onyly one room working
2026-05-19 18:05"Hello, we would like to ask for your help. We haven't been able to find the light switch for the lights by the door. We only found the controls for the air conditioning and the TV. Could you please l…
2026-05-19 21:03This big switch works, of course, but it only controls the kitchen lights. Right by the entrance, there are two other lights that stay on all the time and don't seem to have a switch. We cannot find…
2026-05-19 21:07To clarify, the electricity is working completely fine. The issue is that we cannot turn off the two lights by the entrance. Unlike the other lights in the room, these two do not have any switch and t…
2026-05-19 21:15It looks like there is a motion sensor for the lights on the ceiling by the entrance. We probably need the remote control to manage these lights, but we haven't been able to find it anywhere in the ro…
2026-05-19 21:22Unfortunately, the lights do not turn off by themselves. Moreover, if anyone gets up to go to the toilet during the night, the sensor will trigger and turn the lights on again. We really need to resol…
2026-05-26 21:33Can you please tell me how to open the sofa bed
2026-06-08 22:26How do you turn off the lights near the main entrance? I haven’t been able to find a way to switch them off, as the light switches I found only control the living room and kitchen lights. Could you le…
2026-06-08 23:29Hello. It’s been a few minutes and the front door light hasn’t turn off yet.
2026-06-09 23:23Hello. I was wondering if the front door motion sensor lights can be turn off.
2026-06-09 23:42Is there a way to manually turn off the entrance motion sensor light? It stays on for about 5 minutes before turning off automatically.
2026-06-13 17:51Also where we can dry our clothes
2026-06-15 15:50Ok if you can have it replaced tomorrow
2026-06-26 21:52혹시 따뜻한 물은 어떻게 해야 나오나요?
2026-06-26 23:54Como las apagamos ?
2026-06-26 23:54Tenemos un problema con las luces de la entrada
2026-06-26 23:59Las dos luces del recibidor se mantienen encendidas
2026-06-26 23:59No sabemos cómo apagarlas
2026-06-27 00:14Gracias Ahora se ha apagado Pero ha tardado como unos 10 minutos
2026-06-28 05:25where is the house manual?

チェックイン方法・手順(40件)

2025-12-26 01:21Hello, how will i check in please?
2025-12-26 09:3612月28日から宿泊する角谷です。先ほど事前登録は終わりQRコードは取得しました。当日それをi padに読ませればいいと思うのですが、何かトラブルがあった時の連絡方法を教えていただけないでしょうか。できればEmailの方がありがたいですが、電話番号でも構いません。あと鍵の受け渡しはipadを使った登録手続きの時、説明されるのでしょうか。
2025-12-26 13:40ご連絡ありがとうございます！当日は夜12時過ぎの到着になる予定ですが、チェックインは現地のタブレットを使用すれば問題ない感じでしょうか？どうぞよろしくお願いいたします。
2025-12-27 17:54Stay in Osaka We are staying in a couple days and I need instructions on how to check in. Thank you! Anne Wiemers Sent from my iPhone
2025-12-29 15:22Can you please check Did I check in online?
2025-12-29 23:14Hello, I hope you are well. I would like to know the check-in and check-out times of the hotel, please. Thank you in advance for your help. Kind regards, Seymen Avci
2026-01-01 17:55Hello what is my room number and passkey
2026-01-06 08:31hola!... llegamos al lugar el dia de hoy, me gustaria saber las indicaciones. gracias
2026-01-13 19:10Check in details Hi, Can you please forward checking details. Thanks
2026-01-29 20:19I can’t complete the tablet method, please help
2026-02-11 14:44Ok thank you for replying. Can you just explain me how does the check in system work with the QR code that I had already? And also, our type B apartment is on what floor? Thank you.
2026-02-16 22:30チェックインを、です
2026-02-21 18:08チェックインする際のメール、再送いただけませんか？
2026-02-25 11:15今日は何時からチェックインできますか？
2026-02-26 14:25Our check in is at 5 o’clock
2026-02-28 16:10Reservation Dear Sir or Madam, We are looking forward to our stay. Could you please let us know how we will be able to enter the house on arrival? I have completed the Pre-check in online and I'm not…
2026-03-03 19:21How is the check in for tomorrow?
2026-03-08 07:09Hi, do i need a code to enter the appartment since there is no front desk? Thanks
2026-03-13 05:10Hi I didn't receive the check in form. Can you send it to me please ? And do you need any document from us? Let me know 😉 Andrea
2026-03-16 12:12Hello, We're arriving tomorrow evening around 9 PM. Is there a code to enter, please? Best regards, Claire
2026-03-18 16:25鍵で部屋開きますか？ 11時チェックインは厳しいですか？２つ質問お願いします。
2026-03-20 04:00Access to room / booking T Fuchs 22.3.26 Dear host! We look forward to our stay with you and would love to hear how we will be able to access the accommodation Thank you very much! Tobias Fuchs
2026-03-26 11:04Hello, we're coming to Osaka tomorrow in the afternoon. Is the check-in possibile only after 5 pm?
2026-03-27 21:07Hello For get in at the building Could you give me a code
2026-03-29 18:52Hello! Can you give us some information about the self check in? I see that some guests are complaining that is not working very smooth, and since we will be arriving late also with a baby we would li…
2026-03-29 18:52Hello! Can you give us some information about the self check in? I see that some guests are complaining that is not working very smooth, and since we will be arriving late also with a baby we would li…
2026-03-31 14:53Wir sind in Osaka angekommen. Könnt Ihr uns schon sagen wann wir einchecken können?
2026-04-09 14:29Hi, can you please provide the check in instructions for tomorrow? Thank you.
2026-04-14 23:03Hello, Can you explain the check-in process? And how can I contact you? Can you give me your WhatsApp number?
2026-04-17 19:25We are trying to input the resetvation Number on the tablet but It says the resetvation Is not found
2026-05-14 03:33How we can Access to the next room ????
2026-05-24 06:35Bonjour Pouvez vous m'indiquer l'adresse du logement et comment récupérer les clés ? Merci Cordialement
2026-05-26 09:32Hi there can I please have room number to check in?
2026-05-26 21:15Hi I’m checking in but I don’t have my room number
2026-06-04 00:22Door access Hello, Could you please provide the code to access the building on the day of the arrival? And further instructions how to access our apartment and which on would it be? I have not receive…
2026-06-04 00:30Hello Mayor, Could you please provide the code to access the building on the day of the arrival? And further instructions how to access our apartment and which on would it be? I have not received any…
2026-06-24 12:33May I have information please on how we can check in and get into out apartment. Our flight arrives at 6pm, so we will be at the apartment around 7pm. Appreciate more instructions on how to get to the…
2026-07-13 02:35こんにちは。このたび、ミニョンマッペを予約し、7月15日にチェックインする予定です。予約サイトのレビューによると、タブレットでチェックインする前に、建物の入り口で暗証番号を入力する必要があるようです。ですが、送っていただいたチェックイン案内には、入り口の暗証番号が見当たりませんでした。当日スムーズにチェックインできるよう、事前に入り口の暗証番号を教えていただけますか。よろしくお願いします…
2026-07-13 09:39D’accord merci À partir de quel heure pouvons nous venir alors ? Si il n’y a pas de personnel la clés est dans une boîte à clés ?
2026-07-21 23:16您好，請問該如何辦理入住手續？

予約内容の変更・延泊(35件)

2026-01-03 15:45Hi can we change the date only up to February 5? Because our flight the next day is too early its in Narita airport
2026-01-15 09:48お世話になっています。チャンクアウト日を変更したくて、2月1日まで延長させてもらえますか？
2026-01-15 11:352月1日まで延長で追加料金分の支払い請求URLを上記のメールアドレスにお願いします。
2026-01-15 12:50分かりました。では､30日何もせずに、そのまま2月1日にチェックアウトするって形になったっていうことですね？
2026-01-23 10:14加藤様いつもお世話になっております。曹です。実は、両親がこのお部屋の清潔さと、どこへ行くにも便利な立地を大変気に入っております。おかげさまで、大阪での旅がとても素晴らしいものになっています。ありがとうございます。そのため、先ほど追加で 1月26日から2月5日までの10泊分を予約させていただきました。そこでご相談なのですが、可能であれば部屋を移動せず、このまま今の部屋に連泊させていた…
2026-02-09 15:13Hi, we saw that was not available. So we bookzd another place for this night. Thank you and see tou tomorrow
2026-02-16 22:30教えてください。2月24日はこの部屋は空いてますか？もし空いてたら、2/24に変えたいのですが。
2026-02-17 10:51Hello, thanks for the reply, i would prefer to pay for 1 more night and be able to stay in the apartment. How can we make the payment?
2026-02-19 00:41So I can extend my stay one more day?
2026-02-19 00:41Since I am paying for additional night
2026-02-21 10:23My Wife was sick and we were in a hospital so we were not able to come to Osaka today, is it okey now that the dates changed?
2026-02-22 17:31チェックアウト日を25日水曜日に1日延長したいのですが、空いてますか？
2026-03-04 20:30Cómo podemos cambiar a 3 personas?
2026-03-11 08:25Buongiorno, è possibile prolungare il nostro soggiorno di un giorno?
2026-03-11 08:53Ed è possibile eseguire il trasferimento immediato da una stanza all’altra?
2026-03-11 11:14Salve, è ancora disponibile?
2026-03-16 23:37Hello, is it possible to stay 1 more day? From 23.03-24.03?
2026-03-20 13:46Przedluzylam tez pobyt przez link z maila
2026-04-15 13:35Hola buenas noches , la aerolínea cambió el vuelo y llegamos en las nuevas fechas , tuvimos que modificar todo nuestro itinerario, agradecemos su comprensión. Muchas gracias
2026-04-15 23:06Muchas gracias !! Un gran saludo , muy emocionados de estar ahí , solo está pendiente aceptar la solicitud de nuevas fechas , muchas gracias 😊🙏🏻
2026-04-18 19:09予約時に大人2子供3と選ぶところを大人1子供4と入力ミスをしていました。予約をとりなおしたほうがいいですか？
2026-05-06 20:02Hola, estamos pensando extender nuestra estadía, si hago una nueva reserva a partir de mañana 7, podemos seguir en la misma unidad sin hacer check out?
2026-05-15 00:28Mam mieszkanie 201 i 301. Czy jest możliwość przedłużenia noclegu o jeden dzień?
2026-05-17 18:07Hello. We are checking in on July 1. One companion has difficulty w stairs. Request if a room available in 1st floor. Thank you.
2026-05-21 06:36can we please book a extra night at our current accommodation to suit our late flight out of Osaka schedule ? We will be still leaving the night of the 24th but happy to pay for a extra night
2026-05-23 15:57Thank you for confirming my booking. I want to check which room was confirmed? The one with 2 beds and 1 sofa bed? Also which floor is it? Thanka
2026-06-01 17:17Good afternoon! I sent you a request to change the dates, but unfortunately I haven't received a reply. Please get back to me.
2026-06-12 17:49You confirmed that we are in 102 and i waa happy because we have a senior. Why are we in 302 now?
2026-06-12 17:49Can u pls check and move us to 102
2026-06-21 04:45後で1日連泊したいのですが部屋は空いてますか？
2026-06-21 07:00今bookingから今日から2泊で予約して取れました。引き続き今のへやのままで大丈夫ですか？
2026-07-01 07:19Can we please have the room with the bunk beds.
2026-07-11 17:22您好想再跟您確認7月18號會入住四人房，7月23號退房，總共六天五夜
2026-07-21 01:45Please make two rooms in the same floor
2026-07-23 08:05Hi. Is it possibel for us to book the same apartment until 27 july? Best regards Magne Lokoey

その他(34件)

2026-01-02 17:45Can you call us Number [電話番号]
2026-01-25 19:12このメッセージで問い合わせれば良いでしょうか？
2026-01-29 20:32Sorry, my phone call is international call which is very expensive. So please help
2026-02-11 11:18Hi Hikasa-san We will be arriving tomorrow. I wonder if we can exchange WhatsApp number, if you don't mind and do have one, so we can communicate quicker in case of problems. What do you think? Please…
2026-02-17 11:49[メール]
2026-02-17 11:49In the Booking app i mean
2026-02-21 17:12了解です。必要ない場合はなにもしなくて良いのでしょうか？
2026-02-21 23:58アドレスは下記です。 [メール]
2026-02-22 14:29Can you send message in what’s up? [電話番号]
2026-02-22 15:49私はここに写真を送る方法がわかりません
2026-02-22 15:49私はここに写真を送る方法がわかりません
2026-02-22 20:00作曲
2026-03-03 22:58UMEDA Pacific BLDG，2-5-10 sonezaki，Kitaku，Osaka
2026-03-11 08:39punto di domanda ? No esclamativo !
2026-03-11 14:27Ok prenoto
2026-03-11 14:28Può mandarmi il link per la prenotazione?
2026-03-17 00:33[メール]
2026-03-17 09:36Hi! Can u traslate in english?
2026-03-17 12:09English please…
2026-04-01 13:202 Eliminación en esta instalación
2026-04-11 21:03Hello The alarm went off in the building, please contact us
2026-04-17 19:32Per piacere, potete aiutarci?
2026-04-19 17:35I rented 3 apartments, can u give me the number?
2026-04-19 17:56Room code
2026-04-20 14:00After you repair it
2026-05-03 08:37These netwroks are not visible
2026-06-03 16:31リクエスト再送お願いします
2026-06-11 16:33Hi! 😊 Is my reservation B type? We're so excited to be there. Thank you so so much.
2026-06-15 23:19Hello! Send me room number
2026-06-20 16:51Dzień dobry,
2026-06-26 23:54Se mantienen encendidas
2026-06-27 21:25아닙니다! 잘못 발신된 메시지입니다
2026-06-30 12:22行きたいのですがどうですか？
2026-07-05 09:40ドイツの友達が日本に来るので私たちのマンションの近くのこの民泊に泊まってもらう予定です。事前に入らせてもらうことは可能ですか？

鍵・暗証番号・入室できない(34件)

2025-12-20 23:31I cant come inside
2025-12-26 18:51hello we cabt find the building
2025-12-30 09:04We can’t open the link you sent
2026-01-02 17:37We don’t know which building no one can help us
2026-01-02 17:41We couldn’t get in yet . We lost
2026-01-02 17:41We can’t check in
2026-01-02 17:41We can’t get in we can’t checking in with the Taxi couldn’t find address and we had two girls try to help but we couldn’t get in
2026-01-02 17:43We couldn’t check in the Taxi drop us to the place and contact you it is the wrong building wrong address.
2026-01-31 20:50The door lock will not open with our code
2026-02-14 17:22Accecc to accomodation Good afternoon, Could you please provide a key access to get inside for check in as it is already after 5pm Thank you Regards, Viktor
2026-02-14 18:27Urgent access to accommodation Hello again, Could you please provide information/key(PIN code)how to get inside of the property Thank you Regards, Viktor
2026-03-12 09:38Non ci fa entrare nella stanza…
2026-04-11 20:00Apologies for disturbing you but the locking mechanism in our room is not working. When we close the door it does some noise and then later it beeps and the door remains opened. This was working fine…
2026-04-13 17:01What is the password of door 202?
2026-04-16 08:31We are out now. Can you help me to lock the door from your end? Thanks
2026-04-16 08:46We tried to press the key button many times, but it didn’t lock.
2026-04-19 17:56Kode please
2026-04-20 06:48Our key room 101 cannot closed
2026-04-20 13:59Can u give us our code?
2026-04-20 13:59We cannot open it
2026-05-14 04:17Hi, I need help. I can't take the second room Monika Ławska Wysłane z iPhone'a
2026-05-14 04:43Mam rezerwację na dwa mieszkania a odblokowany mam jeden
2026-05-27 19:16Need the password
2026-05-30 13:42102のドアのキーの数字教えて欲しい
2026-06-01 10:18チェックアウトの番号入れましたがチェックインされてませんと表示されたため入れれませんでした
2026-06-17 22:35タブレットでのやり方がわからなくて部屋にはいれません
2026-06-28 05:25見つかりません。
2026-07-01 22:30entry code I did not receive an entry code to the property in email. Please send it, thank you.
2026-07-01 22:39Re: R174)ミニョンマッペ事前チェックインのご案内 (english below) Could you please share the entry code for the property? I did not receive that. Thank you, Gail Frederick
2026-07-07 17:16Merhaba otelin kapısındayiz chak in yaptık ancak kapı şifresini bilmiyoruz. Kapı açılmıyor
2026-07-07 17:22Hello, I am in front of your hotel; we have checked in, but we don't know the door code. We can't open the door. Could you please help us?
2026-07-15 14:08Hey ich brauche die Codes ....
2026-07-15 14:12Codes Sehr geehrte Damen und Herren, ich stehe vor meiner gebuchten Unterkunft und habe immernoch keine Mail mit den Zugangsdaten bekommen. Ich hätte diese gerne schnellstens. Ich habe bereits gelesen…
2026-07-21 21:20Re: R174)ミニョンマッペ事前チェックインのご案内 (english below) Hi Can you send me the code for the door, to the building again. I can not find the link anymore. Best regards Magne Lokoey Sendt fra Outlook for Android…

道案内・アクセス・住所(33件)

2025-12-26 18:53we cant find de place
2025-12-27 11:0630일 예약한 사람입니다. 구글지도상의 위치와 다르다고 하는 리뷰가 있던데 혹시 스샷으로 찍어 줄수 있나요? 위치가 다른가요? 17시 입실인데 입실전에 들어 가는 방법을 알려주시나요?
2025-12-30 08:39We will come from Narita In airport hotel on 2nd January 26 . Please advise how to get to your property?
2025-12-30 08:40Can you please send us your address in English
2025-12-30 08:42Is this correct address. 531-0076 Osaka Prefecture. 2-1-24 Oyodonaka, Kuta-ku, Isaka-Shi Osaka
2025-12-30 09:04Google Maps link removed can you send us through the email? [メール]
2025-12-30 09:59I didn’t receive google maps. Please send the address via Google Maps to the email address above.
2025-12-30 17:00도착했는데 위치를 찾을수 없네요 몇층인가요?
2026-01-01 14:20Hi Katakura We expected to be there around 4 pm. We did receive the Google Maps. Would you be able to send it to this email? Kind regards Wanna [メール]
2026-01-01 17:57Please give the location share point
2026-01-01 17:57I cannot find the location
2026-01-02 17:07We are lost
2026-01-02 17:20We couldn’t find your place
2026-01-02 17:37We are lost
2026-01-02 17:56We are still looking couldn’t find the address
2026-01-02 18:00住所が違うところさしてましたよ
2026-01-02 20:30제가 길을 못찾겠어요
2026-01-06 18:07hola!.. estamos perdidos
2026-01-06 18:07la dirección nos lleva a un lugar distinto
2026-01-06 18:09こんにちは！…すみません、道に迷ってしまいました。どうやって行けばいいですか？もう一度住所を教えていただけますか？
2026-01-30 07:42Hi what is the closest train station to the apartment? I’m coming from Kyoto. Is it Uneda? Thanks.
2026-02-10 11:26Can you provide link to the Address I cannot type it in the maps
2026-02-11 17:52Hello! Please specify the location of the hotel. The place on booking and Google maps does not match. Which one is correct?
2026-02-21 19:08안녕하세요? 숙소 몇호인가요??
2026-02-27 18:17您好，房东。因为我们入境登记需要住宿地址的英文地址或酒店名称，麻烦您将地址或酒店名称用英语发我一下，不能含日语和中文，谢谢您！
2026-02-27 21:03您好，有两个问题想问您一下： Q1：我们从大阪机场T2航站楼到您的房子，如何乘坐公共交通最便捷？ Q2：从您的房子到大阪福島区〒553-0003 福島5丁目大概走路步行的距离有多久？若有步行路线，麻烦发个图片给我。以上，感谢您！
2026-03-03 22:48房东，您好。关于二个问题，希望能得到您的帮助。问题1：我们从日本大阪关西机场T2航站楼到您的房子，乘坐什么交通最便捷？希望您能详细说明以便尽快能办理入住。问题2：从您的房子到大阪北区小野崎2-5-10 梅田太平洋大厦，大概的步行时间需要多久？期待您的回复，谢谢！
2026-03-12 00:33从大阪站（梅田）到您房子的步行距离是多少时间？从福岛站到您房子的步行距离？哪个站更近一点？能否提供一下住宿点附近的交通图片？以便能更快的办理入住和休息。另外，住宿点附近有没有可以推荐的日式餐厅？以上问题请您反馈，谢谢！
2026-03-31 07:56Good afternoon Please can you tell me which train station is closest to the apartment. May I have directions how to get from the train station to the apartment. Thank you
2026-05-06 01:08Hello, we can’t see the URL for the description how to get to the apartment, because it says the link was removed. Some people in the reviews said it’s a bit complicated to find. Maybe you have the de…
2026-05-26 09:34Can I also have the link to the property from Osaka station? The link was not provided. Thanks
2026-05-27 16:25麻烦把具体民宿具体地址发给我谢谢
2026-07-01 07:34We are new to Osaka. can you please help us with finding the property when we arrive. we will be travelling from the airport

荷物預かり・宅配(29件)

2025-12-29 23:42Thank you for your message. We wanted to ask if it would be possible to leave our luggage at the hotel in the morning, as we will arrive around 10:00–11:00, and then officially check in at 17:00. Than…
2025-12-30 12:53Hi can we deliver luggages before check in time? What is the nearest train station or subway?
2026-01-08 12:16Thank you. Is it possible to leave our luggage if we are early?
2026-01-11 16:10thank you for your response, I'd like to further ask if it is possible for us to leave our baggages there if early check in is not possible
2026-01-25 17:17チェックインする前に荷物を預けるところはありますか？
2026-01-27 01:20こんにちは。チェックイン時間前に到着する予定なのですが、チェックイン前に荷物（スーツケース等）をお預かりいただくことは可能でしょうか。可能な場合、方法についてもご教示いただけますと幸いです。お忙しいところ恐れ入りますが、どうぞよろしくお願いいたします。現영 구
2026-02-10 10:15Bonjour, nous sommes juste à côté de l appartement est il possible de déposer nos affaires et de revenir plus tard ?
2026-02-14 10:15Tu mensaje se enviará al alojamiento mediante [link removed] Good morning, i'm Cristina Gomez and i have a reservation for the 17th to the 20th i would like to know if i can send my luggage from my ho…
2026-02-26 14:25Hi I was wondering if we could drop our luggage off at 3 o’clock as we are early
2026-03-06 08:37Good morning, Is it okay if we drop our luggage off earlier in the day? Please let us know if and from what time this would be possible! Thank you!
2026-03-09 13:08Se non possiamo fare il check-in possiamo depositare i bagagli finché non possiamo?
2026-03-10 21:27Understood, thanks. There is any option to leave our luggage while we visit the city?
2026-03-11 15:16Possiamo lasciare le valigie dentro la camera 202 subito dopo il check-out della 102, giusto?
2026-03-14 19:55Ok thank you! Is there the opportunity to left the luggage before check in if the room will not be available yet? We'll arrive in the morning ! Thanks again
2026-03-19 07:24荷物あずけることは？
2026-03-19 12:31コインロッカーなどが空いてなくてキャリーだけでもだめですかね
2026-03-19 14:48Se mi puo suggerire un posto dove lasciare le valigie perche vorrei lasciare osaka il pomeriggio
2026-03-20 09:40荷物だけでも置かせていただきたいのですが
2026-04-01 21:56Hello, is ist possible to Store the luggage at around 1300 in the Hotel? Thank you!
2026-04-11 17:19do you have a luggage storage area at your property.
2026-04-11 17:31Can you recommended Luggage store near your property?
2026-04-11 18:41Sorry i mean Luggage storage
2026-05-06 23:56Check out Hi, Is it possible to leave our luggage at the hotel after check out and pick it up around 4:00PM? Thank Sent from my iPhone
2026-05-29 08:38Should we keep the bags at the entrance inside the apartment
2026-06-11 08:28Hello, it is not a package, but w lost bag from the airport. If they call you again, please let me know I will wait outside to pick it up and take it to our apartment. We can also go and pick it up fr…
2026-06-14 12:26Hi can you arrange yamato hone pick up tomorrow morning for tomorrow evening flight. Our flight is from Kansai International Airport T1, flight number Starflyer 7G028 on 15th June at 18;35 hrs
2026-06-14 12:27We have 2 luggage bags and one backpack
2026-07-07 10:10Noted. Question: If we want to send a suitcase takkyubin to you from Fukui, which address should we send it to?
2026-07-12 17:23Est il possible de juste laisser les affaires vers 10h ? Merci

到着時刻の連絡・確認(26件)

2026-01-02 13:24Hello, we will land in the Kansai International airport at 16:25 on 30 March 2026 and it will take about one hour or 90 minutes to reach your place. Thank you!
2026-01-02 14:14We will be there 4:30pm can we check in that time?
2026-02-18 17:46Thank you for all the information, we just arrived to Narita, we will get to Osaka at night.
2026-02-21 00:11Hi! Thanks 🙏🏻 check in about 22-23:00 (10-11pm)
2026-03-04 13:20Hello.We will arrive at around 21.00-21.30. We are coming from Tailand. And we want to rest good so we are expecting well conditioned and clean room. Thank you.
2026-03-04 13:41Yes we are gonna arrive around at 21.00-21.30 . Thank you see you
2026-03-04 14:52la hora estimada es a las 4
2026-03-04 20:48We are on the train. After 50 minutes we will be arrived .
2026-03-05 20:4822:00時前に到着予定です。宜しくお願い致します。
2026-03-09 13:02Buongiorno, credo che arriveremo all’hotel per le 15:30/16:00, è possibile effettuare il check-in al nostro arrivo? Grazie per la disponibilità
2026-03-20 07:47Good Morning, just want to inform you that we are now in Tokyo and will arrive between 17:00-18:00 today. See you later.
2026-03-20 13:46My będziemy po godzinie 20:00
2026-03-26 11:14Sorry we are arriving today
2026-03-26 11:15This afternoon
2026-03-29 02:40Hello! Just letting you know we’ll be arriving tomorrow late in the evening, would it be possible to check in around midnight? Also, one guest will be arriving on Monday. Is it okay if we check in wit…
2026-04-04 18:28Dear Minyon mappe, we have been delayed at Tsuruga Station due to weather. We anticipate arriving at the accommodation at around 8pm. Should we have trouble checking in, can we still call for assistan…
2026-04-04 18:29Sorry, Shinkansen driver have just advised that we are taking a different route. The adjusted arrival time will be more like 9pm.
2026-04-22 22:33Hi, Thank you for your message. Tomorrow, we will arrive late (22 pm) because we spend the day at universal’s park. Let us know if there is any problem. See u Pierre
2026-04-25 21:12Hello, we'll be at our facility in about an hour. We're on our way.
2026-05-02 18:34Hi! We just arrive to Kix, and we are on way to there
2026-05-09 14:28Pas de soucis, nous y serons alors pour 17h. Merci de votre retour.
2026-05-13 21:13承知いたしました、ありがとうございます。午前0時に到着します。駐車スペースはありますか？
2026-05-18 20:41Dear Hikasa, Thank you very much for your reply. I completely understand, and it is absolutely no problem at all. We will arrange our schedule accordingly and arrive after 17:00. Thank you for you…
2026-07-15 13:13Wir werden gegen 14 Uhr da sein
2026-07-21 13:59Hello our flight will leave 2 hours later than expected. I think we'll come to check in between 21h00 and 22h00. Is it okay ?
2026-07-23 11:06We´ll be arriving this evening. I don´t know what hour yet. Regards, Inge Heremans

料金・支払い・返金・キャンセル(23件)

2026-01-15 12:17支払いは完了です。確認お願いします。
2026-01-19 06:02Good afternoon! Why does my bill show an additional ¥ 7,000 for cleaning? I did not order additional cleaning.
2026-02-09 13:01Hola buenas noches, acabo de realizar una reservación en su alojamiento para diciembre, quería saber si al momento de la llegada hay que realizar otro pago o ya está todo cubierto?
2026-02-11 10:05Hi Thank you for all the super helpful services. We have checked out and we really appreciate the staying. We apologize that one umbrella handle was broken the other day in the windy snowy weather. Pl…
2026-02-12 10:22Thank you one more thing could you kindly issue a receipt (or 領収書） to below email address [メール]?
2026-02-17 11:49Can i pay it in booking?
2026-02-17 14:55I'm sorry but there is no link to pay in the message
2026-02-17 14:59I found the link and made the payment, please confirm that you have recieve it
2026-02-19 00:15What about pay?
2026-03-11 14:56Ok pagato
2026-03-14 23:43取消行程
2026-03-18 22:32予約キャンセルをキャンセルしてもらっていいですか？
2026-03-24 10:14A numer z boooking nie działa
2026-03-24 10:14Nie dostałam potwierdzenia na maila z nową rezerwacją
2026-04-13 07:12Hello, is my booking approved?
2026-04-16 00:40My name is Jeff Scott. I will be staying at your hotel May 12-17. I want to inform you that I have had to change my credit card number with Booking.com as the credit card I originally used for the boo…
2026-05-13 21:05チェックアウトの際に、私のメールアドレス宛てに請求書を送ってください。よろしくお願いします。ゲストの会社名は「HWS Poland Sp. z o.o.」です。所属する会社の付加価値税（VAT）番号は「[番号]」です。
2026-05-16 12:13チェックアウトの際に、私のメールアドレス宛てに請求書を送ってください。よろしくお願いします。ゲストの会社名は「OCD Garage」です。
2026-05-19 16:57チェックアウトの際に、私のメールアドレス宛てに請求書を送ってください。よろしくお願いします。
2026-05-23 11:32宿泊料金の領収書です
2026-06-20 16:51jak wygląda sytuacja z fakturą?
2026-06-21 06:01予約サイトのURAを送ってもらえないですか？
2026-07-20 22:12Ciao! Ho ricevuto delle e-mail dalla struttura riguardo alla conferma e al pagamento della mia prenotazione. Potreste per favore verificare se queste comunicazioni sono autentiche e fornirmi chiarimen…

Wi-Fi・ネット接続(17件)

2025-12-26 21:50Hello sorry, I would like to ask if you have wifi here?
2026-01-31 13:17Wi-FiのSSIDとパスワード教えてください
2026-02-06 16:41Hi we have checked in thanks! Can you please send us the WiFi password?
2026-02-22 20:29あなたはWi-Fiを持っていますか？
2026-02-25 18:21Wifiってありますか？
2026-03-12 22:07麻烦您告知一下302房间的WIFI及密码，谢谢您
2026-03-18 02:36Hello! Do u have wifi?
2026-04-19 18:19Do you have wifi?
2026-04-21 01:04Hello, how to use wifi
2026-05-03 07:34Hi, we have checked in yesterday and already having a nice stay. Just a question, the Wifi qr code at 201 is not working. Can you please assist on how we can access the wifi?
2026-05-09 17:48Merci pour tout nous nous sommes bien installé mais je voulais vous demander la wifi car je ne trouve pas d’indication dessus, pourriez-vous me donner le mot de passe et le nom de la wifi, s’il vous p…
2026-05-27 19:16Is there WiFi at the apartment
2026-05-27 19:49Wifi password
2026-06-12 18:14How can we connect to internet ?
2026-06-28 00:04Wi-Fi IDとパスワードが気になります。
2026-07-01 23:55May we know the wifi name and password for our room please
2026-07-19 23:54thanks, whats the wifi name and password

チェックアウト方法・時刻(15件)

2026-01-07 10:54Hi we left at 10, but we forgot to check out with the iPad
2026-01-14 02:13明日12時ごろチェックアウトでよろしいでしょうか
2026-01-15 09:48*チェックアウト
2026-01-16 19:37Is it possible to check out at 11am tomorrow
2026-02-16 09:04Hello, i would like to ask at what time we have to leave the apartment on friday 20th, our flight is very late (23.00pm) and we would like to stay in the apartment until afternoon if possible. Thank y…
2026-03-05 19:58明日の朝、早くにチェックアウトします。やり方を教えてください
2026-03-11 08:39Sì vorrei fare il check-out il 13 marzo, è possibile!
2026-03-23 23:00Hi, could you please tell me which is the process to complete the check out, as I cannot find the guidelines. Many thanks for your support!
2026-03-24 09:37Thanks. How do we have to register the check out? Do we have to use the iPad at the ground floor? What steps have to be followed? Where can we leave the clean paper? Thanks
2026-03-24 10:06Hello. I cant do check out on the iPad
2026-04-01 09:28Hello for the check out I need to do something
2026-04-05 09:42Wie funktioniert der Check Out?
2026-05-26 19:05hello, may I ask how the checkout process will be? Japanese translate: (すみません、チェックアウトの流れを教えていただけますか?)
2026-05-29 08:37We are avoit to chexk out in sometime.. what do we do wiyh the garbage bags
2026-07-23 19:13We will check out soon now. What to do?

清掃・ゴミ出し(14件)

2026-01-04 07:21Can you please advise how can we throwaway rubbish when we check out?
2026-01-11 13:28How can we take out the trash
2026-01-23 09:22ゴミの処理について (About trash disposal) こんにちは。 [ 201] 号室に宿泊している [TSAO] です。お世話になっております。連泊中なのですが、部屋のゴミ箱がいっぱいになってしまいました。ゴミはどのように処理すればよろしいでしょうか？（指定のゴミ捨て場などはありますか？）お手数をおかけしますが、よろしくお願いいたします
2026-01-25 21:17加藤様お世話になっております。曹です。毎日快適に過ごさせていただいております。ありがとうございます。実は、部屋で少し料理をしておりまして、野菜の皮やエビの殻などの「生ゴミ」が出ました。（※両親と一緒に自炊を楽しんでいます！）部屋に臭いが残らないようにしたいのですが、これらの生ゴミはどのように処理すればよろしいでしょうか？ 1. 指定のゴミ捨て場に、すぐに捨てに行っても大丈夫でしょうか？…
2026-02-11 17:34Also our bins are pretty much full is there anywhere to put the empty ones or do I just leave them in bin bags at the door for collection when we check out?
2026-05-05 21:22Hola, se ha acumulado basura estos días y quisiéramos saber dónde se tira y si alguien viene a recogerla?
2026-05-07 00:46Bona nit, on podem llançar el cartró si en tenim massa?
2026-05-29 17:36Hi! We need your help with trash: we live for a week a have many plastic bottles and some boxes that don't fit in the trash can. Is there any way to get rid of the trash?
2026-06-05 22:14Hello! Where garbage box outside building?
2026-06-13 22:44Hello, is there a collection day for the trash?
2026-06-24 13:50Hi, Could you please tell me where to throw when the trash when the bags are full? There is no instruction about that in the house manual. Thank you
2026-06-28 22:58Que debemos hacer con la basura ?
2026-07-04 07:24Good day. How do we dispose of garbage?
2026-07-22 14:27Hello I wanted to know where I put the plastic (not the pet bottle) ? Can I put it in the trash marqued ''burnable'' ?

アメニティ・備品の質問と追加依頼(13件)

2026-01-04 11:48お世話になっています。部屋で洗漱用具歯ブラシ、歯磨き粉、シャンプー、リンス、石鹸、洗顔料、化粧水、カミソリ、ヘアブラシなどは用意してくれますか？
2026-01-22 23:40ありがとうございます！タオルは最初に支給されたもの以外に追加でもらえますか？
2026-02-10 17:21Is there a tv?
2026-03-07 05:48Hola! Hay secador de pelo en el alojamiento?
2026-03-12 00:43住宿期间，如果没打扫卫生的话，我们要住一周时间。麻烦您给我们多放几条浴巾和洗漱用品，最好还能提供三双拖鞋就更完美啦~谢谢
2026-03-19 22:50歯ブラシはありますか？
2026-04-19 18:16Do u have daily room service ?
2026-05-25 22:41Thank you! Also, is there a hair blower available?
2026-05-27 09:10Hi good morning. There were only a few pieces of tissues in the tissue box. Is it possible to get another box of tissues please? Thanks
2026-06-05 13:14Hello! Can you bring to our apartment 302 some needed items: iron and iron board, tea spoons and 2 wine glasses?
2026-06-13 17:49Where are footwears
2026-06-14 15:36Hi where is clothes Iron (stem press) in room
2026-06-15 10:28Good morning! Can we request for new towels? And also refiil on the body wash and conditioner? Where can we leave them when we go out in a few minutes? Thanks

判別不能(13件)

2025-12-20 23:31Please help me
2026-01-29 20:33Hello?
2026-02-10 10:15S'il vous plaît
2026-03-06 16:05🙏🏽
2026-03-12 10:12No
2026-03-17 12:09I can’t translate
2026-03-24 10:06System nie znajduje numeru rezerwacji
2026-04-11 21:04WhatsApp [電話番号]
2026-04-19 17:38Our room number
2026-05-14 03:53Hello ??
2026-06-27 00:09No hay interruptor
2026-06-28 05:25😓
2026-06-29 17:00😓😓😓😓😓

水回りトラブル(お湯・シャワー・トイレ・断水)(5件)

2026-01-04 15:19변기에 소변이 틈으로 세요
2026-01-04 15:49변기에 틈으로 소변이 다시 나옵니다
2026-02-22 09:44なぜお湯がないのですか？
2026-05-25 17:44Bonjour Nous avons bien pris l'appartement. Pouvez vous me donner les instructions pour avoir de l'eau chaude à la douche Nous l'avons pour le bain mais pas à la douche Merci
2026-06-27 17:30화장실 문이 안에서 잠겨버렸는데 어떻게 열 수 있나요?

忘れ物(4件)

2026-05-24 13:44部屋に忘れ物でboseのイヤホンありませんでしたでしょうか。ベッドとサイドテーブルの間の可能性があります。
2026-06-01 10:23ベッドの周りにメガネ忘れて無かったでしょうか？
2026-06-09 18:07Hi, I just have a question. Have you, by chance, found a small bag with some fridge magnets inside?
2026-06-11 11:28Hello, I forgot my iPad under the double bed at checkout in unit 101. Can I pay for it to shipped back to my home country?

周辺情報・観光・飲食店(2件)

2026-01-22 21:54宿の周辺にタバコが吸えるところはありますか？
2026-04-19 16:12Can u send foto your property and around it?

苦情・クレーム(2件)

2026-04-11 21:54Bonjour, Merci pour votre message. Je souhaite toutefois vous faire part d’une difficulté rencontrée lors de la fausse alarme incendie. Il a été très compliqué de vous contacter : l’adresse e-mail ind…
2026-06-14 12:51This is wierd. Its a zero service bnb

駐車場(2件)

2026-05-02 17:51駐車場はありますか？
2026-07-13 16:40您好，請問最後一天可以停車？隔天有租車要去別的地方

館内ルール(喫煙・騒音・ペット)(1件)

2025-12-26 22:09${[番号]}: 금연 객실

宿泊人数・宿泊者情報の提出 38件 … 氏名・パスポート番号などの個人情報が本文に含まれるため、このカテゴリの原文はこのページに掲載していません。原文が必要な場合は社内CSV(質問リスト_直近6ヶ月.csv)を参照してください。
質問ではないため原文を省いたもの: お礼・雑談 125件 / 状況報告・完了連絡 78件 / 画像のみ 1件

データソース: Beds24 メッセージ履歴(ゲスト発言のみ / 2025-12-20〜2026-07-23 / 40,294件 / 146物件)
分類器: DeepSeek deepseek-v4-flash + 質問カテゴリ分類表 v2.1(25項目)
生成日: 2026-08-19
精度の注意: 人が正解を付けた400件との照合で正解率は84.0%です。個々の1件は間違って分類されていることがあります。個別のクレーム対応の根拠にはせず、「どこに何がどれだけ多いか」という傾向を読むための資料としてお使いください。