R076)フィオーレ島之内
総メッセージ 804件 ・ 期間 2025-12-20 〜 2026-07-23 ・ ✋率 9.1% ・ 緊急度high 52件
このページの読み方。 この物件に届いたゲスト発言を、AIが25種類の質問カテゴリにひとつ選んで振り分けた結果です。下の「実際に届いた質問」を開くと、どんな言い回しで何を聞かれているかがそのまま読めます。なお、氏名やパスポート番号などの個人情報は伏せた状態で表示しています。
質問カテゴリ内訳
質問ではない「お礼・雑談 128件 / 状況報告・完了連絡 91件」は除いてあり、割合は実質的な質問 585件を母数にしています。左端の記号は自動化区分です。
◎ 自動返信できる
○ 定型対応でいける
△ 判断が必要
✋ 人が対応すべき
月別メッセージ数
この物件に届いたゲスト発言の月ごとの総数です。最初と最後の月は月の途中までのデータなので、件数が少なく見えます。
| 月 | 2025-12 | 2026-01 | 2026-02 | 2026-03 | 2026-04 | 2026-05 | 2026-06 | 2026-07 | 合計 |
|---|---|---|---|---|---|---|---|---|---|
| メッセージ件数 | 63 | 171 | 66 | 149 | 96 | 105 | 87 | 67 | 804 |
実際に届いた質問(全文)
カテゴリ名をクリックすると、実際に届いた発言が読めます。本文は先頭200文字までを表示し、メールアドレス・電話番号・長い数字列は伏せてあります。
その他(59件)
- 2025-12-28 20:01Automatic mode is the cool wind Reply to: The shield was close. Can use only automatic on...
- 2025-12-29 14:15Guests information is emailed to you. Please check. Title is [番号] / [番号] (Important Information!!)
- 2025-12-29 23:48or outside the apartment?
- 2025-12-30 00:01Is this the right one?
- 2026-01-03 19:19yes it has a green label
- 2026-01-05 22:35阳台在哪里
- 2026-01-10 16:37hi can i request for your email address please? thank you
- 2026-01-12 18:41会自动断开
- 2026-01-12 19:13It’s right
- 2026-01-13 20:24明天大概什么时候有人过来
- 2026-01-13 20:42明天请过来看看吧
- 2026-01-14 23:47你好：家人有腿腳不方便還有小孩，請樓層別排太高
- 2026-01-15 07:48Hi, I booked this airbnb for my family however I am not going to be with them, do you have a local number that we can reach out? They have a Japanese friend staying with them that will tour them in Os…
- 2026-01-23 15:27혹시 전화번호가 있을까요?
- 2026-01-28 13:28한양대학교 및 한양여자대학교에 다니고 있습니다
- 2026-02-07 01:15你好 我想问问一共有几个房间
- 2026-02-14 06:07also the entrance area is so narrow for her wheelchair
- 2026-02-24 08:20Is that all that is needed?
- 2026-02-28 09:43Ohayo, saya pernah nginap di apartemen anda. Apakah tempat anda masih disewakan?
- 2026-03-06 10:00Good day Sir/Madam, Please let me know if you have any request or question.
- 2026-03-15 00:12We charge the wifi router
- 2026-03-15 23:58有幾間廁所
- 2026-03-16 16:02Hello Sakamoto Weißt du ob das Apartment schon verfügbar ist? Danke für deine Geduld Nico
- 2026-03-31 09:49有自助指導資訊嗎？
- 2026-03-31 09:57還是跟你們聯絡時間你們帶入名宿
- 2026-03-31 11:04有一些住同一家
- 2026-03-31 11:18這個Email 嗎？
- 2026-03-31 11:18[メール]
- 2026-03-31 12:05怕被盜用
- 2026-03-31 12:05裡面資料不用吧
- 2026-03-31 13:16我在重新傳給你
- 2026-04-01 16:15maybe we can go to supermakert first
- 2026-04-10 11:43請問：有住宿證明嗎？
- 2026-04-13 02:57Do you have any tips?
- 2026-04-13 12:25Outside*
- 2026-04-14 20:53お部屋は2階です
- 2026-04-14 21:342階の間取りは5階と同じですか？
- 2026-04-19 16:39怎麼傳給你
- 2026-04-29 18:48房东，2楼的楼梯高吗？？我们每个人有两个大行李箱
- 2026-05-06 19:08有whatsapp吗？因为这个软件不允许发送照片
- 2026-05-10 18:50【All Guests Occupation】 Government Employee
- 2026-05-10 19:56[メール]
- 2026-05-12 20:56是很久没住人了吗
- 2026-05-13 17:55[メール]
- 2026-05-23 11:07When are you bringing it over?
- 2026-05-28 15:24We are in room today, tomorrow we will be at universal studios. No 5g option
- 2026-05-30 11:48まだ2箱のポラロイドフィルムがあります
- 2026-06-19 03:57有機場接送嗎
- 2026-06-26 15:04Wrong person
- 2026-06-26 21:17Hi Hirokawa, I heard that Osaka is flooding now with 2.2 milion resident is asked to evacuate and 200 flights cancelled. Can we know if this is really happening there now ?
- 2026-06-27 19:27しかし、どうやら写真をアップロードできないようです。
- 2026-06-27 20:17リンクアドレスが表示されません。
- 2026-06-27 20:33我等等傳給你 roofllc0415
- 2026-06-29 21:24您好 請問你們有提供包車服務嗎
- 2026-07-15 15:49阿...不好意思，我們突然發現，你們的住宿是在4樓而且沒有電梯對嗎？這樣搬行李好像有點不方便
- 2026-07-17 17:59This is not the one right?
- 2026-07-19 13:29Or do you want me to forward thus email to you ?
- 2026-07-21 22:35i cannot upload photos here
- 2026-07-21 22:37you can scroll up our message
鍵・暗証番号・入室できない(47件)
- 2026-01-02 23:52Its not opening
- 2026-01-03 17:24密码钥匙
- 2026-01-03 19:15sorry we got keys but not opening door
- 2026-01-03 19:17but not opening door
- 2026-01-03 19:19just not opening
- 2026-01-03 19:30The keys seem very new and probably not tried before putting inside the box.
- 2026-01-03 19:53夕食後に戻った際、ドアを開けることができず、このままだと路上で寝なければならない状況です。
- 2026-01-03 19:53we need a locksmith to fix the faulty lock now
- 2026-01-03 20:40We need your guarantee on a time to get a proper fix to the lock tomorrow. Thanks
- 2026-01-03 20:48When will a locksmith attend the repair job tomorrow? It is for safety and security concerns as well.
- 2026-01-03 20:49I need a promise on time to get lock repair . thank you.
- 2026-01-06 00:31密码一直错误
- 2026-01-06 18:30Is the other box a duplicate key
- 2026-01-06 18:41We need another key,
- 2026-01-06 18:41I need to get inside now
- 2026-01-07 11:55Is there another way?
- 2026-01-07 17:42Where should we leave the keys
- 2026-01-12 20:25找不到呀
- 2026-01-16 14:46숙소 안에 열쇠가 들어있는데 자동으로 문이 잠겨버렸습니다
- 2026-01-16 14:48문제가 생겼습니다 어떻게 하면 해결 할 수 있을까요? 숙소 안에 열쇠가 들어있는데 자동으로 문이 잠겨버렸습니다
- 2026-01-16 15:04거기서 꺼낸 열쇠를 숙소안에 두고 문이 잠긴 상태입니다
- 2026-01-16 15:04다른 방법을 알려주세요
- 2026-01-16 15:06보조열쇠는 없나요?
- 2026-02-11 17:01How to open the door?
- 2026-02-11 18:18你們的鎖是否壞了？ 一時能開 一時不能開
- 2026-03-02 22:51Hello we’re here. We see 2 lockboxes on the stairs. But we only see and apartment number 2. No 201. Are we in the right place?
- 2026-03-10 17:03Hola, el candado no abre
- 2026-03-24 17:21we’re having trouble opening the door
- 2026-03-24 17:25hello we need help the door will not open
- 2026-04-04 12:39There is no key inside
- 2026-04-04 13:09They key was in the keyhole
- 2026-04-04 20:12Could you pls send someone, we cannot get out
- 2026-04-13 02:57We do have some trouble opening the door, the first time it did open but with trouble and now the second time it is still bit difficult
- 2026-04-13 11:21I think we figured out the outside door but rn we are actually stuck with the 2nd door 😅
- 2026-04-13 11:35We are locked inside
- 2026-04-13 11:39The upper lock is open but the bottom thingy does nothing
- 2026-04-13 12:09I feel like the thumbturn does nothing
- 2026-04-13 12:25We had a friend come up and open from the inside
- 2026-06-01 14:29鍵を取得しましたが、ドアロックを開けることができません
- 2026-06-02 16:22I'm not there just asking my partner if it's there
- 2026-06-22 17:06ฉันหาห้องไม่เจอ
- 2026-06-26 16:59We are unable to get into the main door marked ‘3’ the other lockbox will not open. We have the other key
- 2026-06-30 16:36Hi I am here but i dont know how to open the lock box
- 2026-06-30 16:49We went to the wrong room
- 2026-07-06 20:08Hi. I tried that before and tried it again just now but didn’t work
- 2026-07-08 21:48Hi, good evening. We just wanna ask if theres another key for the 301 unit. We cannot contact our roommate inside. I think He fell asleep.
- 2026-07-23 17:03May we ask for the door code, please? We are already at the building.
設備の使い方・動かない(家電・空調)(41件)
- 2025-12-26 18:23部屋が寒いのですが、暖房はどうしますか？
- 2025-12-26 18:46お湯はどうやってかけるんですか？ お湯が出てきて消えます
- 2025-12-28 18:53I can use it in the bedroom, but I don’t see a heater or air conditioner in the living room.
- 2025-12-28 19:56The ac for heating mode this one is not working
- 2025-12-28 19:56How to use this one
- 2025-12-28 19:58The shield was close. Can use only automatic on this one
- 2025-12-28 20:04On the ac?
- 2025-12-28 20:11There're no wind coming for any mode
- 2025-12-28 20:11Only auto mode is working
- 2025-12-29 22:12Are the toilets automatic and the seat heated?
- 2026-01-01 17:51有一個櫥櫃的門壞掉了
- 2026-01-01 17:57榻榻米上面床的木條掉下來
- 2026-01-01 18:57請問有電梯嗎？
- 2026-01-03 19:15can send someone urgently?
- 2026-01-12 20:03都不行啊 都会自动断开
- 2026-01-18 16:55세면대의 샤워 헤드를 어떻게 했다는 건지 이해가 되지 않아요
- 2026-02-20 22:54您好 我想请问一下 房间里的床是否可以挪动
- 2026-02-27 19:38现在有了wifi 有一个房间灯打不开了
- 2026-03-05 12:46may i know what floor? and if you have elevator?
- 2026-03-15 23:58房間的門是 一般的木門 還是日式拉門
- 2026-03-26 07:14洗衣機有烘乾功能嗎？
- 2026-03-27 07:50good morning, are we allowed to use the washing machine on the balcony?
- 2026-04-04 15:18The 2nd main entrance door knob is not working
- 2026-04-04 20:22We managed to get out now, but basically the door knob is already broken, kindly arrange to fix it. Thank you
- 2026-04-05 23:01Good evening, is it possible to use the washing machine at the balcony? Thank you.
- 2026-04-13 12:08This manual doesnt tell anything about the inner door
- 2026-04-13 12:25the thumb thing on the inside does not work at all
- 2026-04-14 20:55荷物が多いのでエレベーターがないと5階は不便です
- 2026-04-19 06:51你好有一間房間床角壞了
- 2026-04-19 06:51你好 你們床旁 換了昨天進來就壞掉了
- 2026-04-19 06:51昨天進來就壞了喔 不是我們用壞了
- 2026-04-19 16:43應該是螺絲掉了
- 2026-04-19 19:17そのテレビにはYouTube機能がありますか？
- 2026-04-19 19:28取扱説明書はありますか？関連機器は見当たりません。
- 2026-05-13 20:02Yayy! Thanks so much! See you all tomorrow:)... also wondering are tap waters in the unit safe to drink?
- 2026-05-19 17:10Hello! How do we turn the shower heater on?
- 2026-06-20 22:16Also does the place have air conditioning ?
- 2026-07-05 08:39Just letting you know that the screws from your dining chairs are falling apart. They are just coming off while we are sitting on it. For your information. I left the screws beside the telephone. Than…
- 2026-07-06 18:18Hi Goodevening. Our tv is not working. There is no channel. I tried to change the souce but still not working. We have been checking since yesterday. Do you have any suggestions how to fix this? Thank…
- 2026-07-06 19:20Thats whats showing all the time even if we change the channel
- 2026-07-17 17:58There only pump room here.
チェックイン方法・手順(39件)
- 2025-12-26 17:45宿に着いたのですが、チェックインはどこでしますか？
- 2026-01-02 08:10It’s says the 5-9 on my booking
- 2026-01-03 23:58請問可以先告訴我們入住的方式或者飯店大廳指引嗎
- 2026-01-17 07:33Thank you very much for your kind message. We really appreciate you allowing us to enter the apartment at 11:00 AM today. That is very helpful for us, and we are truly grateful for your kindness. We w…
- 2026-01-25 16:44請問今天會傳送入住的資訊嗎？
- 2026-02-06 18:30When will I receive the details to access the place?
- 2026-02-06 18:53こんにちは、明日のチェックインはどのようにすればよろしいでしょうか？
- 2026-02-09 14:24I want to know how to check in at the accommodation and the details because I am close to my departure date and I don't know anything about it.
- 2026-02-11 09:53你們是自助進入的嗎？
- 2026-02-11 09:54到時候會寄M資訊給我們嗎？
- 2026-02-12 16:56please update check in information to us
- 2026-02-16 13:50就是自己透過你們提供密碼自助開門入住嗎？
- 2026-02-16 13:50還是你們等我們到達名宿 你們在開門進入？
- 2026-02-17 22:24Good evening. Our flight is tomorrow. Can I receive the check in details tonight please? Thank you
- 2026-02-24 02:47チェックイン方法教えてください
- 2026-02-24 08:02チェックイン方法は前日送るのではないですか？
- 2026-03-02 13:43Hi I have a question, I am not going to be with my family on the trip I just booked them this Airbnb, my question is how are they going to self check in? Is there a key to the apartment? If yes where…
- 2026-03-02 19:51Hi does the lockbox have a code or a key? where will they get those?
- 2026-03-05 17:11房间怎么进
- 2026-03-09 16:55Hola, no he recibido las instrucciones de check-in
- 2026-03-24 17:22do we need the code?
- 2026-03-30 07:52hi how can we check in on wednesday?
- 2026-03-30 07:52when are you going to send the check in details?
- 2026-03-31 09:57你們是自行進入入住嗎？
- 2026-03-31 10:024/18-20入住資訊 你好有入住資訊嗎？
- 2026-03-31 10:05入住方式你們發Email 給我們嗎？
- 2026-03-31 10:48去那邊登記手續
- 2026-04-01 16:50can we check in now?
- 2026-04-13 11:24You got any instructions how to open?
- 2026-04-15 07:12你好你們是什麼時候會傳送訊息入住方式給我 因為我們班機是4/18早上的
- 2026-04-24 22:35Hellos, we are on train now. We will be there like 50 mins. We just enter key lock and get keys, Right?
- 2026-04-27 03:26Good morning, I am writing regarding my upcoming stay at your property located at 1-13-7 Shimanouchi, Chuo-ku, Osaka (Reference ID: [番号]). My reservation is scheduled from May 10 to May 13, 2026. I wo…
- 2026-05-09 09:31おはようございます。 アパートのチェックインに関するご案内は、通常どれくらい前に送っていただけますでしょうか。 そちらの国に到着した際、インターネットに接続できず、宿泊施設への入室方法やルールが記載された書類をダウンロードできない可能性があるためです。 ご理解のほど、よろしくお願いいたします。
- 2026-05-11 01:29几点可以入住
- 2026-06-13 18:23私たちは到着しましたが、どのようにチェックインすればよろしいでしょうか？ 私たちは到着しましたが、どのようにチェックインすればよろしいでしょうか？
- 2026-06-13 18:30私たちは到着しましたが、どのようにチェックインすればよろしいでしょうか？ 私たちは到着しましたが、どのようにチェックインすればよろしいでしょうか？
- 2026-06-26 16:49Hello we have arrived is there anything else we need to do to get through the main door at level 3?
- 2026-07-19 10:13hello. we just arrived . How to check in ?
- 2026-07-19 12:24But the i saw you put 05:00 can check in
アメニティ・備品の質問と追加依頼(37件)
- 2025-12-20 17:35Hello, one of us will be sleeping in the tatami room. Do you have extra futon bedsheet and blanket? ☺️
- 2025-12-20 17:54Yes I saw the futons in the closet 😀 for the futons, do you have extra bedsheet and blanket? 😀
- 2025-12-21 16:32Hello, where can we find the extra garbage bags once the trash is full? 😀
- 2025-12-25 00:24i cannot find replacement plastic bags under the sink
- 2025-12-28 18:10Does the living room have a heater?
- 2026-01-01 17:53洗臉台上面有一條毛巾
- 2026-01-05 22:07衣服晾哪里？
- 2026-01-09 15:17인원이 많아 청소가 중간에 안되는걸로 알고 있어서 수건도 넉넉하게 준비부탁드립니다~~
- 2026-02-08 20:39你好 我想问问有多的被子吗 晚上很冷…
- 2026-02-19 19:36アメニティはどんなものがありますか？
- 2026-03-05 17:23需要2床被子
- 2026-03-05 17:26房间没有拖鞋
- 2026-03-05 17:32被子需要2床
- 2026-03-05 17:32能加被子吗，需要被子
- 2026-03-05 17:33不需要更改，只是需要被子
- 2026-03-09 10:17Do you have iron for clothes?
- 2026-03-12 21:21有没有，应该就在房间
- 2026-03-16 16:40Do you have bicycles for rent?
- 2026-04-07 12:37你好你們有提供沐浴 洗髮用品嗎？
- 2026-04-29 21:35今回一週間泊まる予定ののでタオル入れ替えの為、1人2セット分をご用意していただけませんか？ お手数をおかけしますが、ご検討よろしくお願いいたします
- 2026-05-13 20:31Is there washer & dryer by any chance?
- 2026-05-20 09:24Good morning! May we request for new bed sheets and a mop, please? Thank you!
- 2026-05-20 09:38We would like to request both a cleaning mop and a bath mat as well. As we will be returning at around 9:00 PM, you may leave them outside the room if we are not there when they are delivered. Thank y…
- 2026-05-20 09:45If possible, we would also appreciate it if additional sheets could be arranged when someone is available.
- 2026-05-22 20:44There are no more tissues
- 2026-05-22 20:44No toilet paper
- 2026-05-22 20:45There's no paper left
- 2026-05-23 11:07There's no paper left
- 2026-05-23 11:09There's no toilet paper left
- 2026-05-27 23:40Hello, where can I find the rubbish bin bags? The rubbish bin was full.
- 2026-06-07 16:46Winter itinerary. At night, a few more quilts are needed.
- 2026-06-17 20:35請問你們是沒有提供家居拖鞋嗎？
- 2026-06-22 17:07Hi thanks for your response. And this will be in 3 bedrooms right? Do you have spare futon bed in case?
- 2026-06-30 16:58Hi Do you have spare pillow case?
- 2026-06-30 17:11Hi. We only have 7 pillows with case but I booked for 9 people
- 2026-07-05 02:24Hello Hikasa, thank you for your nice assurance. I know it's nighttime now, please do take your time to attend to my questions here once available. I would like to ask : 1. Does the unit have a cookin…
- 2026-07-11 20:11Hi Hirokawa/Hikasa Thank you for the details. We will arrive at Kansai Airport on Monday 6.30 AM. Anyway i have questions that need your assistance with : 1. Does the apartment have a rice cooker ? 2.…
Wi-Fi・ネット接続(33件)
- 2026-01-05 23:18没有WiFi吗
- 2026-01-06 00:22找不到这个网络，
- 2026-01-12 18:41你好 房间里连不上wifi
- 2026-01-12 19:13但是一回房间就断开了
- 2026-01-12 20:40找到了 但是连接起来显示无网络
- 2026-01-12 20:45这个该怎么办 没有无线网不行呀
- 2026-01-13 18:31这个网络怎么办啊 还不行的
- 2026-01-13 19:22是的 这个WiFi只有坐在沙发上能用 并且很慢 回到房间就用不了
- 2026-01-13 19:36没有WiFi不行啊
- 2026-01-13 19:36不是速度慢 是回到房间根本用不了
- 2026-01-13 19:36连不上啊 根本就 能过来看一下吗
- 2026-01-18 16:55포켓 와이파이는 본적도 없어요
- 2026-02-27 01:01房间里的wifi连接不上
- 2026-02-27 21:50wifi现在又不行了 一下可以用 一下又不行
- 2026-02-27 22:48搜索不到wifi信号
- 2026-02-28 00:49重新启动了 也没有网络
- 2026-02-28 00:49房间里全部都没有信号
- 2026-02-28 00:50在客厅可以连接上wifi 但是打不开图片 没有网络
- 2026-02-28 00:57我可以搜索到[番号]的wifi 但是我不知道密码
- 2026-03-10 17:23Tiene Wifi?
- 2026-03-15 00:08Hello we cannot use the wifi. How to restart the moden?
- 2026-03-24 17:42is there wifi?
- 2026-03-26 17:11The FS[番号]'s Wifi was not detected. Is there anything that can be done to fix this?
- 2026-05-28 06:53Good morning, we can't connect to the wifi we have tried the qr code I does not work. Thanks lucas
- 2026-05-28 08:19It does not display, when scanning qr code it comes up but says could not connect to wifi. JOMWIFI-FS[番号]
- 2026-05-28 08:21JPMWIFI-FS[番号] Is wifi from qr code I spelled it wrong
- 2026-05-28 08:57I have tried the password and restarted the router still no wifi sorry
- 2026-05-28 14:29I have forgot network, restarted router and restarted device still no wifi. It says check password and try again I've used password [番号]. Thanks lucas
- 2026-05-29 17:04It's working on a couple of devices on and off very slow speeds . No way of uploading pictures here that I can see
- 2026-06-05 21:49wifi?
- 2026-06-05 21:54can’t connect to wifi
- 2026-06-05 21:56“unable to join wifi”
- 2026-06-09 23:36Wifi密码多少？
アーリーチェックイン・レイトチェックアウト希望(25件)
- 2025-12-26 15:12こんにちは。今日チェックインすることにしたイム·ソンスンです。 予想時間より早く到着しそうなので、午後4時30分にチェックインできますか？
- 2025-12-27 20:05請問真的無法提早入住或寄放行李嗎？
- 2026-01-06 20:44你好，我们2号中午12:40落地，可以入住房间吗
- 2026-01-17 07:13Hello, We have arrived in Osaka earlier than expected this morning (around 7:00 AM), and we wanted to ask if it would be possible to access the apartment before the scheduled check-in time at 5:00 PM.…
- 2026-01-22 21:37Hi! Can we checkin 13:00? Thank you
- 2026-02-25 08:21今天我们可以提前入住吗
- 2026-03-05 14:15is it possible if we can early check in as early as 11am? we are planning to book march 31 but we will arrive on april 1 at 11am but march 31 is no longer available?
- 2026-03-05 17:11can we check in at 11am on april 1st?
- 2026-03-11 19:29Thank you. Please let me know if we can check-in earlier than 17:00. As you mentioned previously. Thanks
- 2026-03-12 13:13Hi good afternoon. Wanted to check if we can early checkin? Thanks
- 2026-03-15 09:27Hi question can we check out late and how much is late checkout?
- 2026-03-15 09:57Is it possible to checkout 11am? Thank you
- 2026-03-15 20:21Danke vielmals für dein Verständis lieber Sakamoto. Der Check-In ist um 17 Uhr, wir landen bereits gegen 12 Uhr. Denkst du ein Early Check-In ist möglich, vielleicht sogar gegen einen Aufpreis? Falls…
- 2026-03-16 15:28Can we go in 30 minutes early?
- 2026-04-01 15:30can we check in at 4pm?
- 2026-04-11 16:02Hello sir. Is it possible to check-in earlier. Our flight arrives in Osaka (Kansai) at 8:40 and would appreciate very much an early check-in as we have 2 elderly and 2 yougn children. Thank you very m…
- 2026-04-26 19:32Hello boss, we will do check out tomorrow but can we do late check out like 13:00?
- 2026-05-02 15:15藤村さん お世話になっております チェックインに関しては前倒し16時にしても大丈夫でしょうか？ ご検討よろしくお願いいたします
- 2026-05-06 20:03好的没问题，我很高兴你能够收到完整的护照照片^^ 不过我这边想询问有关于5月16号这一天入住，不知道贵公司是否方便能够为我们安排下午2点，提前入住呢？ 要是可以的话，真的十分感谢你们的贴心安排 若是不可以的话，我们将会另外安排其他行程来等待入住时间
- 2026-05-13 20:33We can check in by 3PM?
- 2026-05-15 08:34Is early check-in around 2 p.m. okay?
- 2026-06-19 13:14Hello, may I check in earlier, around 4 PM?
- 2026-06-21 02:06如果明天雨下很大，我們能多待會嗎？ 等雨停我再走。因為我帶著3個小孩，1個老人家
- 2026-06-26 14:55Hello is there any possibility of an early check in today?
- 2026-07-22 22:30Hi, can we check in early? We will be arrived at Osaka 9am in the morning. Thankyou
予約内容の変更・延泊(23件)
- 2025-12-25 00:36Yes, my friend changed their mind not won't going anymore
- 2025-12-29 17:57お問い合わせです. 入室時間を午後4時に変更できますか？ そして荷物の保管はできますか？
- 2026-01-02 07:54Hi it’s says check out date is 8/3 on the message you sent me, but I’ve booked 5th-9th March on booking.com
- 2026-01-02 08:08I’ve booked 4 nights
- 2026-01-03 18:48Hi Just to make sure all 3 rooms on level 3 ?
- 2026-01-03 21:19How much will I pay if I extend upto Jan. 7, 6pm
- 2026-01-06 03:28Hello, I would like to add another guest to this reservation. Is this possible? Kind regards, Marina
- 2026-01-26 18:30我們不會入住這間房間 請你們好好處理
- 2026-01-28 18:21Hello, Sorry for the inconvenience, but could I please ask if it would be possible to extend our stay in your accommodation until the 16/03/26 instead of the 14/03/26 check out date. We would happily…
- 2026-02-11 09:36我們改6人入住 謝謝
- 2026-03-01 13:2216 april 2026 - 20 april 2026
- 2026-04-02 14:00I have intentionally booked 1 day earlier in case we arrive earlier than 17:00 of april 4. Ty
- 2026-04-14 20:566月の部屋を決めたいのですが
- 2026-04-14 20:57でも二階か一階に住みたいです
- 2026-04-14 21:34同じなら、すぐに予約します。
- 2026-04-14 21:54我要定二二楼的
- 2026-05-12 21:08你还有其他房源吗 可以换吗
- 2026-05-15 21:44請問我訂的是整間民宿嗎
- 2026-05-15 23:50Hiiii sooo sorry so last minute made mistakes ...we dont actually fly out of osaka until 17th .....is this unit available for one more night ...as in tomorrow night 16th ?? ..& how much would it cost?…
- 2026-05-16 01:07Its saying to message property to see if available for 16th & check out 17th
- 2026-06-21 03:05明白，那我們正常退吧
- 2026-07-01 21:29hello, 我們確定好行程了，需要更改人數成5人入住，我想確定能用的房間數是3間嗎？
- 2026-07-03 10:24If its full?
料金・支払い・返金・キャンセル(20件)
- 2026-01-03 21:25Can you give us a discount, please.
- 2026-01-07 01:30How do I pay the late check out fee?
- 2026-01-07 11:55Can I just leave the cash inside the house?
- 2026-01-08 15:22dear property owner, I had requested a cancellation for my booking to [link removed]detail as below fiore shimanouchi booking/confirmation no [番号] pin code 6009 however [link removed]asked me to reach…
- 2026-01-08 15:26dear property owner, I had requested a cancellation for my booking to booking.com detail as below fiore shimanouchi booking/confirmation no [番号] pin code 6009 however booking.com asked me to reach own…
- 2026-01-09 15:04你好 如果到時候多一個人要加錢嗎？
- 2026-01-26 18:30我們要求全額退款 太誇張了
- 2026-01-26 19:19我們決定不住這邊了
- 2026-01-26 21:39請透過這裡或電子郵件和我聯絡退款
- 2026-02-14 05:52Sorry for i want cancel the booking as i have my mother who need wheelchair , the toilet is so small for her , please cancel the booking without any charges.
- 2026-03-05 17:37我们付钱可以吗
- 2026-03-31 09:48你好我已付款了
- 2026-04-10 11:45還是有收據之類的
- 2026-04-14 22:13还能按之前的价格预定吗
- 2026-06-21 02:48延遲的話 如何算費用？
- 2026-07-15 17:14不好意思，那我們先取消了，非常抱歉🫣
- 2026-07-19 11:18I just got cancel reservation email
- 2026-07-19 13:08sorry but i alreay book another place because i got cancellation reservation email
- 2026-07-19 15:16Okay i understand . But i think you using 24-system o’clock. so it be 05:00hr to 23:00hr. Its okay no problem about that. But more confuse me.. that agoda agent says the booking is cancelled. hope get…
- 2026-07-21 10:21can you give me your email ? I forward the cancellation email
清掃・ゴミ出し(20件)
- 2025-12-29 22:16Which days are garbage collection days?
- 2025-12-29 22:17How do you dispose of trash?
- 2025-12-29 23:52For 5 days, I have a lot gabage
- 2026-01-08 10:22垃圾丢哪里
- 2026-01-14 20:13满的垃圾扔哪里
- 2026-01-14 20:41灰色垃圾桶也满了 楼下不能扔是吗
- 2026-01-26 18:30你們房間沒清乾淨你們知道嗎？ 我們甚至撿到上一個房客的機票
- 2026-02-20 18:22음식물 쓰레기는 어떻게 버리는지 알수있을까요?!
- 2026-02-22 22:22저희 쓰레기통이 다찼습니다 어떻게 하면 됩니까??
- 2026-02-22 22:23쓰레기 담을 곳이 없습니다
- 2026-03-29 10:14Hello is there any clear instructions regarding cleaning before check out
- 2026-04-04 10:28hi where can we put the garbage?
- 2026-04-12 20:55Which day I can throw trash? And also what type of trash I am able to throw each day?
- 2026-05-12 21:08一股霉味
- 2026-05-14 23:44垃圾我们丢在哪里
- 2026-07-03 08:04Hi Goodmorning. We do not have space anymore space for cans and bottles containers. What do we do? Thank you
- 2026-07-03 09:27Hi Matsouka. Its bot inconvenience at all, its just we have to much rubbish and now it’s full. Is it the same with other rubbish as well? Thanks Raphael
- 2026-07-04 06:17Hi good morning. Is the gray bin the one in front across of the property? Thank you
- 2026-07-14 22:59Hi RAN, we would like to ask, where cna we dispose the rubbish that is inside the facility? Any big dustbin for us to dispose?
- 2026-07-17 17:57Hi i was trying to find the rubbish storage area on the first floor, seem not to find any.
判別不能(18件)
- 2025-12-28 20:04The white one?
- 2026-01-02 23:56There
- 2026-01-06 18:42Please
- 2026-01-06 18:49Please help
- 2026-01-18 16:58이해가 잘 되지않아요 사진으로라도
- 2026-01-26 18:31請你們趕快回覆我
- 2026-03-05 17:35是的
- 2026-03-31 09:57入住
- 2026-03-31 11:09寄在那邊
- 2026-03-31 11:11現在變六個
- 2026-03-31 11:54這樣嗎
- 2026-03-31 12:05為了安全
- 2026-03-31 12:30怕洩露出去
- 2026-05-06 19:09真的是不好意思……
- 2026-05-12 17:54收到
- 2026-05-18 21:02不好意思
- 2026-06-05 22:07ohhh
- 2026-07-21 22:35failed to upload
到着時刻の連絡・確認(17件)
- 2025-12-27 14:14비행기 시간 때문에 체크인 시간이 조금 늦을수있는데 괜찮을까요??
- 2025-12-28 07:46おはようございます。 本日から30日までそちらの宿泊施設を使わせていただきます伊藤と申します。 大体到着が22時ほどになると思いますが、大丈夫でしょうか？また駐車場はありますでしょうか？
- 2026-01-02 20:46On my way from Nagano..
- 2026-01-03 19:29Thanks. pls let me know about when will arrive.
- 2026-01-22 22:23What about 15:00?
- 2026-02-20 09:51good morning . leaving KIX now . will be at your Airbnb 5 pm today. Thank you
- 2026-03-04 06:19they will arrive around 9PM or 10 PM at night if their flight flight dont get delayed
- 2026-03-05 17:1111am on april 1st?
- 2026-03-30 07:53because our flight going to tokyo is 7am thank you
- 2026-03-31 10:06因為我們有一個會提早到名宿 後面五個差不多22:00才到達民宿
- 2026-04-01 16:14okay because we are here already
- 2026-04-02 12:43Good morning, fyi we will be arriving april 4 (saturday) between 3-5pm. Ill give you a message an hour before we arrive in your place. Thank you.
- 2026-04-02 13:58Thank you for acknowledgement. Our booking will start from april 3, but due to some change in arrangement on our part, we will arrived later afternoon of april 4. For your information.
- 2026-04-22 03:43Good day! We will be arriving the facility at around 11am on May 19.
- 2026-04-27 03:14ArrivalTime:"14:00 - 15:00"
- 2026-06-22 16:4211/25(水)の夜に名古屋から大阪へ移動しますので 遅い場合は11/26(木)深夜2時頃の到着になる可能性がございます。 (去年の7月にもお世話になりました)
- 2026-06-30 15:36We are arriving soon
道案内・アクセス・住所(16件)
- 2025-12-27 20:32我們願意，因為有老人家無法帶著行李走長遠的路。麻煩您了
- 2025-12-30 19:10你好你們最近的地下鐵是哪一站
- 2026-01-01 18:57你們公寓在幾樓？
- 2026-01-03 17:24地铁路线发一个，谢谢
- 2026-01-04 00:54請問有沒有從關西國際機場到您飯店的指引呢
- 2026-01-05 14:59我想问问，你们有没有地址的定位链接 我这样好像搞不懂具体位置
- 2026-01-12 20:25在哪里啊
- 2026-02-11 09:14你好你們電鐵站是哪一站下車比較近
- 2026-03-05 17:12是这里吗
- 2026-03-31 09:55不好意思在詢問一下 長堀橋第幾路口有電梯🛗
- 2026-04-22 01:15Hi. What is the most convenient and affordable transport from kansai airport to your property? Thank you
- 2026-04-22 02:27Hi thank you for the response. Is bus accessible there? Is it convenient if we take bus as well going to your property? Thanks
- 2026-04-30 15:50住所在几楼？？
- 2026-06-07 21:38看不懂你們在回覆什麼，最基本你們地址要給房客
- 2026-06-20 22:27Can i also confirm if this is the building ?
- 2026-07-03 11:03Where is it located? Thanks
チェックアウト方法・時刻(11件)
- 2026-01-02 10:07Leave the key inside
- 2026-01-06 00:44Okay, we will stay until 6pm.
- 2026-01-26 19:19可以直接退房嗎？以及退款的部分
- 2026-02-18 09:04Sorry, Can I check out at 10.30?, because the car picks up at 10.30
- 2026-03-16 23:22請問18號怎麼退房 鑰匙放哪裡
- 2026-03-30 07:53By the way we will check out at 3am on april 5
- 2026-04-11 13:29Hi, we are leaving this evening, Pls advise where should I leave the key? Thank You
- 2026-06-05 09:41午前10時までに鍵を鍵箱に戻さなければなりませんよね
- 2026-06-21 02:05請問明天如何把鑰匙🔑還給你？
- 2026-06-21 02:49請問明天如何把鑰匙🔑還給你？
- 2026-06-26 09:11ฉันสามารถ ออกจากบ้านช้าประมาณ 15-30 นาทีได้มั้ยคะ
荷物預かり・宅配(11件)
- 2025-12-25 22:09チェックイン前に荷物を置くことはできますか？
- 2025-12-30 15:33Is there a near luggage storage?
- 2025-12-31 17:11Hello, i am asking for your kind consideration, Can I please leave my luggages tomorrow morning before heading to NAGANO and coming back to you
- 2026-01-21 10:27Can I come and leave my luggage?
- 2026-02-14 21:16先に荷物をそこに預けてもいいですか？
- 2026-03-05 00:11Hi, I wanted to buy online and ship it to the accommodation, is it possible? Thanks
- 2026-03-16 11:26Can I leave my luggage here?
- 2026-03-25 11:13can we put our luggage outside the door?
- 2026-05-01 12:46請麻煩與我聯繫 您的訊息將透過 Booking.com 傳送給住宿方。 從我的iPhone傳送 可以再麻煩與我聯繫嗎 我們11點抵達只是想寄放行李 並未正式入住
- 2026-05-06 21:04好的，感谢你的耐心回答，我明白了。 但我还想了解不知道是否让我们把行李寄存在住宿内呢……？><
- 2026-06-27 18:55請問可以提前放行李嗎
水回りトラブル(お湯・シャワー・トイレ・断水)(6件)
- 2026-01-04 09:15The washing machine is not working properly. Water accumulate on the floor of the balcony not going down the sink.
- 2026-01-18 16:57세면대의 샤워헤드를 따로 분리하지 않았는데요
- 2026-02-25 10:06Btw, i forgot to report, the kitchen sink has leak maybe good to fix before any new visitors come. Thank you for the accomodation
- 2026-03-12 04:50厕所出来右边，并排的两个房间这块区域
- 2026-03-24 17:56The sink is clogged.
- 2026-06-09 23:26不好意思，你們的浴缸昨天就不太通，今天塞住了
周辺情報・観光・飲食店(3件)
- 2025-12-30 19:12附近有什麼商場
- 2025-12-30 19:15附近有超市嗎？
- 2026-03-16 16:40Are there any nearby?
忘れ物(3件)
- 2026-02-13 10:20这几天的住宿非常愉快 感谢您的款待 我们已经离开了 此外 如果在收拾的时候找到了这个 请一定要联系我😭
- 2026-03-12 02:23我可能把这个袋子遗忘在房间了，如果明天退房有发现的话，请联系我。仅仅是个盒子，里面没有首饰
- 2026-05-30 11:48掃除の時に何か失くした物を見つけましたか？私は大切な物を一つ失くしました。
苦情・クレーム(3件)
- 2026-02-28 13:54Thank you very much . We had a very good stay. The only negative was we had a hard time opening the main door and one of the bed sheet and a face towel had a stain on it. Some picky guest would be com…
- 2026-04-13 12:26We will leave this door open at all time and hope it doesn’t happen again..
- 2026-05-12 20:55房东 这里面为什么有点味道
駐車場(1件)
- 2026-05-01 10:31may i ask where can we park our car??
宿泊人数・宿泊者情報の提出 147件 … 氏名・パスポート番号などの個人情報が本文に含まれるため、このカテゴリの原文はこのページに掲載していません。原文が必要な場合は社内CSV(質問リスト_直近6ヶ月.csv)を参照してください。
質問ではないため原文を省いたもの: お礼・雑談 128件 / 状況報告・完了連絡 91件 / 画像のみ 5件
質問ではないため原文を省いたもの: お礼・雑談 128件 / 状況報告・完了連絡 91件 / 画像のみ 5件
データソース: Beds24 メッセージ履歴(ゲスト発言のみ / 2025-12-20〜2026-07-23 / 40,294件 / 146物件)
分類器: DeepSeek deepseek-v4-flash + 質問カテゴリ分類表 v2.1(25項目)
生成日: 2026-08-19
精度の注意: 人が正解を付けた400件との照合で正解率は84.0%です。個々の1件は間違って分類されていることがあります。個別のクレーム対応の根拠にはせず、「どこに何がどれだけ多いか」という傾向を読むための資料としてお使いください。
分類器: DeepSeek deepseek-v4-flash + 質問カテゴリ分類表 v2.1(25項目)
生成日: 2026-08-19
精度の注意: 人が正解を付けた400件との照合で正解率は84.0%です。個々の1件は間違って分類されていることがあります。個別のクレーム対応の根拠にはせず、「どこに何がどれだけ多いか」という傾向を読むための資料としてお使いください。